Your privacy and trust are very important to us and this Privacy Statement provides valuable information about how  and its subsidiaries (“EnoSol,” “we,” or “us”) handle personal information. This Statement applies to any EnoSol website, application, product, document, software, or service.

Please do contact us if you have any questions about our privacy practices or your personal information choices. If we make changes to this policy, we will let you know by contacting you via email, or by placing a notice on this page

Last updated – March 2022.

Personal information


EnoSol is committed to the responsible handling and protection of personal information. Personal information means any information relating to an identified or identifiable natural person; an identifiable person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, online identifier or to one or more factors specific to the physical, physiological, genetic, economic, cultural, or social identity of that person. We collect, use, disclose, transfer, and store personal information only when needed to provide our Services and for our operational and business purposes as described in this Statement. We want to be clear about our privacy practices so that you can make informed choices about the use of your information, and we encourage you to contact us at any time with questions or concerns.

The types of personal information we collect


We may collect personal information from you, for example, if you register for an event, request information, purchase or use our Software, or request support. We may ask you to provide information such as your name, address, phone number and email address. Not all of the personal information EnoSol holds about you will always come directly from you. It may, for example, come from your employer, other organizations to which you belong, or a professional service provider. We also collect personal information from third parties such as our partners, in order to offer Services we think may be of interest and to help us maintain data accuracy and provide and enhance the Services.

In addition, our websites can automatically collect certain information to help us administer, protect, and improve our Services; analyse usage; and improve users’ experience. We share personal information with others only with your consent, or when we believe that the law permits or requires it.

For example, if you purchase software from us, we will collect payment information, such as financial or information, and other information necessary for us to process the transaction. Information that is considered sensitive under applicable law will be handled in accordance with such laws.

How we use personal information


We may process personal information for the following reasons:

Account setup and administration: We use personal information such as your name, email address, phone number, and potentially information about your technical environment to set up and administer your account, provide technical and customer support and training and to send important account, subscription, and Service information to you.

Personalization: We may use personal information to deliver and suggest tailored content such as news, research, reports, and business information and to personalize your experience with our Services. Some of our Services will ask you to share your precise geolocation so we can customize your experience and increase the accuracy of the Service.

Marketing and events: We use personal information to deliver marketing and event communications to you across various platforms, such as email, telephone, text messaging, and online. If we send you a marketing email, it will include instructions on how to opt out of receiving these emails in the future.

Surveys and polls: If you choose to participate in a survey or poll, any personal information you provide may be used for marketing or market research purposes.

Chat rooms, messaging, and community and event forums: Our website provides features including community and event forums for collaboration, peer connection, and information exchange purposes. Depending upon the, the personal information you choose to post, share, upload, or make available is public and visible to others who use those Services. You should never post or share any information that is confidential or about others unless you have permission to do so.

Legal obligations: We may be required to use and retain personal information for legal and compliance reasons, such as the prevention, detection, or investigation of a crime; loss prevention; or fraud. We may also use personal information to meet our internal and external audit requirements, information security purposes, and as we otherwise believe to be necessary or appropriate: (a) under applicable law, which may include laws outside your country of residence; (b) to respond to requests from courts, law enforcement agencies, regulatory agencies, and other public and government authorities, which may include such authorities outside your country of residence; (c) to enforce our terms and conditions; and (d) to protect our rights, privacy, safety, or property, or those of other persons.

When we share personal information


EnoSol shares or discloses personal information when necessary to provide Services or conduct our business operations as described below. When we share personal information, we do so in accordance with data privacy and security requirements. Below are the parties with whom we may share personal information and why.

When we share personal information


EnoSol shares or discloses personal information when necessary to provide Services or conduct our business operations as described below. When we share personal information, we do so in accordance with data privacy and security requirements. Below are the parties with whom we may share personal information and why.

Within EnoSol: Personal information will be made available to personnel within EnoSol if necessary for the provision of Services, account administration, sales and marketing, customer and technical support, and business and product development.

All of our employees (and contractors) are required to follow our data privacy and security policies when handling personal information.

Our Partners: We occasionally partner with other organizations to deliver Services, provide content, or to host events, conferences, and seminars. As part of these arrangements we and our partners may collect and share information about you. EnoSol and our business partners will handle personal information in accordance with this Statement.

Third parties for legal reasons: We will share personal information when we believe it is required, such as:

To comply with legal obligations and respond to requests from government agencies, including law enforcement and other public authorities, which may include such authorities outside your country of residence.

To protect our rights, users, systems, and Services.

Recruitment: If you register with EnoSol in order to apply for employment, your personal information, including any sensitive personal information you provide, will be made available to appropriate people in the appropriate part of EnoSol in order to consider your application.

Where we store and process personal information


EnoSol operates in several countries globally, and your personal information may be stored and processed outside of your home country. We take steps to ensure that the information we collect is processed according to this Privacy Statement and the requirements of applicable law wherever the data is located.

We take appropriate steps to ensure that personal information is processed, secured, and transferred according to applicable law. In some cases, we may need to disclose or transfer your personal information within EnoSol or to third parties in areas outside of your home country. The areas in which these recipients are located will vary from time to time, but may include the United States, Europe, Canada, India, and other countries where EnoSol has a presence.

When we transfer personal information from the European Economic Area to other countries in which applicable laws do not offer the same level of data privacy protection as in your home country, we take measures to provide an appropriate level of data privacy protection. In other words, your rights and protections remain with your data.

How we secure personal information


EnoSol takes data security seriously, and we use appropriate technologies and procedures to protect personal information.

How long we keep personal information


EnoSol only retains personal information for as long as we reasonably require it for legal or business purposes. In determining data retention periods, EnoSol takes into consideration local laws, contractual obligations, and the expectations and requirements of our customers. When we no longer need personal information, we securely delete or destroy it.

Your right to access and correct your personal information


We respect your right to access and control your information, and we will respond to requests for information and, where applicable, will correct, amend, or delete your personal information.

Access to personal information: If you request access to your personal information, we will gladly comply, subject to any relevant legal requirements and exemptions, including identity verification procedures. Before providing data to you, we will ask for proof of identity and sufficient information about your interaction with us so that we can locate any relevant data.

Correction and deletion: In some jurisdictions, you have the right to correct or amend your personal information if it is inaccurate or requires updating. You may also have the right to request deletion of your personal information; however, this is not always possible due to legal requirements and other obligations and factors. Remember that you can update your account information by getting in touch with us

Marketing preferences: To opt out of email marketing, you can use the unsubscribe link found in the email communications you receive from us or visit the applicable email preference web page.

Filing a complaint: If you are not satisfied with how EnoSol manages your personal data, you have the right to make a complaint to a data protection regulator.

We handle subject access requests in accordance with the GDPR.

Internet cookies


We use cookies on this website to provide you with a better user experience. We do this by placing a small text file on your device / computer hard drive to track how you use the website, to record or log whether you have seen particular messages that we display, to keep you logged into the website where applicable, to display relevant adverts or content, referred you to a third-party website.

Some cookies are required to enjoy and use the full functionality of this website.

We use a cookie control system which allows you to accept the use of cookies, and control which cookies are saved to your device / computer. Some cookies will be saved for specific time periods, where others may last indefinitely. Your web browser should provide you with the controls to manage and delete cookies from your device, please see your web browser options.